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The HVAC Repair Process

Are you unsure what to expect when you call for an HVAC repair? It can be daunting having someone work in your home. If you don’t know what they’re doing, that can add another level of stress. Here’s a quick guide to what you can expect from an HVAC repair service.

Starting the Visit

When your technician arrives, there should be a quick inspection of the thermostat. This is one of the most common HVAC problems. The technician will make sure the thermostat is working before checking other areas. Defective wiring might be the only issue with your system. If the thermostat is in perfect working condition, the technician will commence on a more intensive examination.

Finding the Cause of the Problem

If the thermostat is fine, the technician will begin carefully checking other components of your HVAC system. This will start a process of trial and error. Any number of factors could be causing the problem with your equipment. The professional who has come to your home will investigate all possibilities from the most common issues to the least likely possibility. This process could take from five minutes to over an hour. You’ll want the technician to be thorough during this time.

Completing the Repair

After the cause of the issue has been determined, you should receive a written estimate of the repair cost. An experienced technician might give you more than one option to get your unit fixed. In an extreme scenario, you may find it better to replace the whole system rather than pay for a costly fix. At this time, you should not be afraid to ask questions. Your technician will explain the repair process for you. If the broken part is common, many company representatives will be able to correct your system immediately. However, there are times when a part must be ordered. In that case, another appointment will be scheduled to return and complete the job.

Call Totally Cool for all your service needs in Austin, TX. We perform a full range of heating and cooling installation, repair and maintenance. When you need a repair for your HVAC system, you can trust our experienced team. Our technicians will conduct a full inspection and get your unit running smoothly again as soon as possible.

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Over 30 years serving Central Texans. You can count on Totally Cool to get to you fast and get the job done right the first time. Our flat-rate pricing will ensure that you know what you will be paying for all our services (both diagnostic & repair) before you are charged. For your payment convenience, we accept Visa & MasterCard.